TOTAL Aviation emergency

Urgent refuelling: take off in total serenity 24/7

Total provides its customers with a single hotline number to meet all urgent refuelling requests outside of its office hours, whatever the flight plan. You will be put in direct contact with a Total aviation professional.

For your security, we undertake to answer you 24/7 concerning:

• urgent refuelling request
• refuelling request following a change of flight plan
• refuelling request to a destination not specified in your contract
• change to your refuelling request

To handle all your requests with total efficiency, please have the following information ready:

• company name
• your name and telephone number
• description of your problem
• urgency level